How long do they keep parcels at sorting office?

18 calendar days
We hold items for 18 calendar days before returning them to their sender, so any Redelivery date must be within 18 calendar days of the first delivery attempt. 48 working hours notice is required for a Redelivery.

Can I collect my mail from the sorting office UK?

If you want to collect your mail from the Delivery Office you can opt for a PO Box and apply online at If you’re a business and want your mail at a specific time each day, you can apply for our Early Collect service at

Do Royal Mail Collect on Sundays?

We also have later collection times on a Saturday and new Sunday collections from over 15,000 priority postboxes*. You can find your nearest priority postbox on the Royal Mail app and website.

How long do the post office hold your mail UK?

You will be able to collect the parcel from the Post Office from the date/time left on the ‘we called to deliver/collect your parcel’ card. You can check for the opening times of the Post Office using our Post Office finder. The parcel will be held at the post office for up to 16 calendar days.

How long do the post office hold your mail?

USPS Hold Mail® service can hold your mail safely at your local Post Office™ facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service.

What is the earliest time Royal Mail deliver?

We aim to deliver to addresses in urban areas by 3pm every working day and addresses in rural areas by 4pm every working day (exceptions are made for remote areas with limited transport links such as the Highlands and Islands of Scotland).

What times do Royal Mail deliver?

Does Royal Mail deliver after 5pm?

The Royal Mail do not officially deliver after 5pm but can deliver packages late if couriers are running behind schedule. The postal giant also operates a special delivery guarantee that promises to deliver a parcel between 9am and 1pm the next working day.

Where does my mail go if not delivered?

Undeliverable as Addressed Mail If the mailpiece is addressed incorrectly and has no return address, the mailpiece will either be handled by the local Post Office™ or sent to the Mail Recovery Center.

What happens to undelivered mail UK?

If the Royal Mail isn’t able to deliver a letter to a recipient, the letter will be sent back to the return address. If there’s no return address, letters and parcels get sent to the National Return Centre in Belfast. …